Thursday, April 5, 2012

'New iPad 3' Problems: Users' complain!

The new iPad is off to a hot start, with Apple selling over three million of its third-generation tablet in its first weekend of availability. New owners seem generally pretty pleased with their purchase, and reviews have been overwhelmingly, almost suffocatingly, positive.
Of course, with a product as big as the iPad, and with a company as divisive as Apple, complaints about the "iPad 3" began trickling in almost as soon as the device launched. Below, we've collected the nine biggest problems that new iPad owners and critics have addressed thus far.
So, what do you think: Are these minor issues or major flaws? Read on and let us know.
Too Expensive

A survey from ChangeWave of 200 recent iPad buyers (small sample size, take with grain of salt) found that the number one complaint amongst owners was the new iPad's price (followed by the cost of a data plan for those 4G LTE iPads). 

The iPad, which retails for somewhere between $500 and $830, depending on the model, has seen some pressure from cheaper competitors. Amazon's $200 Kindle Fire, for example, took a sizable chunk of the tablet market when it was released in late 2011. Given the new iPad's robust sales during its first weekend on shelves, however, its price tag hasn't turned off too many people just yet.

Wi-Fi Connectivity Issues

Apple Insider first reported that many new iPad owners had taken to the Apple forums to complain about weak Wi-Fi reception; that thread has now reached almost 40,000 views with 500+ replies. 

9to5Mac thinks that if the iPad 3's Wi-Fi problem is anything like the first iPad's Wi-Fi problem, then the poor reception is being caused by a software issue that should be fixed with the next version of iOS

Warm To The Touch

The "iPad overheating" saga began with a post on CNET, which found several owners complaining in the Apple forums that their new iPads were becoming warm to the touch. This was followed by internal temperature tests from Dutch website showing that the new iPad did indeed run hotter than the iPad 2; Consumer Reports then tested these claims (see photo above) and found that though the 'iPad 3' did run "significantly hotter than the earlier iPad 2 model," it was not uncomfortable to the touch. 

Apparently feeling the heat, Apple put out a statement addressing its torrid new tablet: 
The new iPad delivers a stunning Retina display, A5X chip, support for 4G LTE plus 10 hours of battery life, all while operating well within our thermal specifications. If customers have any concerns they should contact AppleCare. 

Though complaints about the iPad's external temperature have died down, you can still contact AppleCare right here.

Battery Slow To Charge

A few reviewers noted the long time it took to charge -- MG Siegler of Aol sister site TechCrunch recommends plugging in overnight if you want to use it with full battery -- and the complaints about the slow charging cycle keep on coming. A smattering of posts have popped up on the Apple forums, and Dr. Raymond Soneira of Display-Mate chimed in with a research note, writing on his website that it takes "a relatively long time" to juice up the iPad: 5.5 hours when the display is off, up to 20 hours with the display on at full brightness.

Battery Not Actually Full At 100 Percent

A recent bit of controversy surrounds the iPad battery indicator.  Dr. Raymond Soneira found that the iPad was really only 90 percent full when the indicator read 100 percent; he then pointed to a quote from an Apple spokesperson (given to CNBC's Jon Fortt) claiming that if you leave your iPad plugged in after the indicator reads 100 percent, you risk damaging the battery long-term. This is a problem, obviously: Should you leave your battery not-quite-charged, or keep it plugged in and risk damage? 

Cue an Apple exec swooping in and telling AllThingsD that no one should worry: Leaving the iPad plugged in after it reads 100 percent is just fine and does not pose a risk to your battery, and that iOS devices have ALWAYS had this feature. Problem (apparently) solved.

Old Smart Covers Don't Work

I'd heard multiple reports that some old Apple Smart Covers, as well as imitation third-party covers designed for the iPad 2, weren't working with the new iPad. Blogger Mark Booth found that this was due to a new magnetic polarity in the iPad that rendered certain of these smart covers with the magnets facing the wrong way inoperable. Several manufacturers of the now nonfunctioning cases accepted free exchanges; Apple was not one of these companies, though we've heard that certain stores are handing out newer Smart Covers if the customer can show that the old Smart Cover doesn't work.

What else?! *sigh* Apple will still be Apple anytime anyday! I just hope 'SOME' mobile networks in some countries will be able to someday provide 'GREAT' data services to users, especially in NIGERIA, where almost half the population are gadget freaks! *points to self* 

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